Return Policy

Return Policy – DARENZA

We want you to feel confident with every DARENZA purchase.

If you are not completely satisfied, you may request a return within 15 days of receiving your order.

Return Conditions

To be eligible for a return:

  • Items must be unused, unworn, and unwashed

  • Items must be returned in their original condition and packaging

  • Proof of purchase is required

Non-Returnable Items

  • Final sale items

  • Gift cards

  • Items showing signs of wear or damage caused by the customer

How to Request a Return

To start a return, please contact us with your order number and reason for return.
Our team will guide you through the next steps.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed back to your original payment method within 5–10 business days.

Please note: return shipping costs are the responsibility of the customer unless the item is defective or incorrect.